Absolute joke of a company. I regularly spend a lot of money with them and their customer service is non existent. I purchased a travel card which said it can be used online with Hoseasons. Turns out you have to use through a 3rd party company which has no Hoseasons properties available. There was no information regarding this in the t&c on the app when I purchased explaining this. I asked to cancel or even swap for a different gift card to which I received an automated response. Promised contact from a manager but never recieved. Won’t be dealing with them ever again. 400465828893You have basically responded saying that you can’t do anything. Wasted my money for no reason. In future give more information for people purchasing. You are not helping you have basically told me to deal with the company directly and washed your hands of the matter. Absolutely livid with this company.
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