Priceline sold my booking to another vendor. I guess they do this all the time.
I booked a hotel in Orlando through Priceline. When I went to the hotel I believed I had booked and paid for, the hotel informed me that they could see my booking request from the vendor but that they never accepted it. They also stated that Priceline requested they find me another hotel and that was not their job. I agree... if they didnt accept the booking, its not their job.
I called Priceline and they placed me on hold for 22 minutes while they tried to figure it out. They did not give me another hotel somewhere else or a refund. I had to find another place to stay on my own and everything was sold out. I ended up staying in an airbnb far from where I needed to be for double the price.
Needless to say I want a refund. I am still waiting for that refund. Its been 10 days.
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