I would rate this service with zero stars if I could. I placed an order on December 27th with no confirmation email. It was supposed to be delivered by December 30th, but the only update was a text saying it was on its way to the store. I've heard nothing since then. I reached out to customer support on January 5th for an update, and I keep being told that they are looking into the issue. I've requested a refund three times and have been completely ignored.
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