SCAM Paid over £2k for a holiday voucher via Wowcher.
Purchased travel voucher for 5 star Atlantica hotel in Rhodes. In order to get flight/hotel confirmation had to redeem voucher only to be told that hotel is not available and offered 2 other options that have awful reviews and half the facilities more like 3 star. We have paid over £2000! Prime holidays have said cannot refund as redeemed voucher and no response from Wowcher!! To get any details regarding flight/hotel confirmation I had to redeem my voucher only for Prime Holidays to say that hotel is not available and have offered me 2x alternatives that are more like 3 star with limited facilities and bad reviews!! I have tried contacting Wowcher for a refund but because we redeemed it they have refused a refund. There was no other way of finding out about the holiday until redeeming!!! Prime Holidays won’t refund!! That holiday doesn’t exist it is false advertising!! Do not buy a holiday voucher!!!!! Order number 51104696 I will be contacting the FSA Ombudsman!!!
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Amazing Experiences and Tailor Made Holidays. We Do Multi Center Holiday and Long Haul Holidays only North and South America.
