prime-holidays.co.uk

3.3
3.3 Based on 41 reviews

Amazing Experiences and Tailor Made Holidays. We Do Multi Center Holiday and Long Haul Holidays only North and South America....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Lyndsey Murray
SCAM Paid over £2k for a holiday voucher via Wowcher. Purchased travel voucher for 5 star Atlantica

SCAM Paid over £2k for a holiday voucher via Wowcher.
Purchased travel voucher for 5 star Atlantica hotel in Rhodes. In order to get flight/hotel confirmation had to redeem voucher only to be told that hotel is not available and offered 2 other options that have awful reviews and half the facilities more like 3 star. We have paid over £2000! Prime holidays have said cannot refund as redeemed voucher and no response from Wowcher!! To get any details regarding flight/hotel confirmation I had to redeem my voucher only for Prime Holidays to say that hotel is not available and have offered me 2x alternatives that are more like 3 star with limited facilities and bad reviews!! I have tried contacting Wowcher for a refund but because we redeemed it they have refused a refund. There was no other way of finding out about the holiday until redeeming!!! Prime Holidays won’t refund!! That holiday doesn’t exist it is false advertising!! Do not buy a holiday voucher!!!!! Order number 51104696 I will be contacting the FSA Ombudsman!!!

1
Date of experience: Jan 14, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More