If only giving 0 stars was an option. Wowcher and prime holidays are the biggest scam accomplices in the world.
First Wowcher will advertise a voucher for a ‘holiday break’ supplied by Prime Holidays. You will be forced to redeem the Wowcher and given nothing. You will be told to wait for correspondence from ‘Prime Holidays’ (PH) who will contact you with “flights” that don’t actually exist and “confirm” your hotel booking. You will find that there are no advertised flights for the times specified by PH if you actually look for the flights. They will send you an email requesting the passenger details for each person to “book” your flights for you. Remember these flights don’t exist.
Knowing these flights didn’t exist and the extreme emphasis on “it is your job to make the flights etc etc.” In the e-mail fine print, I asked them specifically for the flight reference numbers (EG###).
They couldn’t provide them (Surprise surprise!) and the “standard package” that I have ALREADY BOUGHT then some how ‘sold out’ and cannot be supplied.
Without even asking about the other options after realising from all the other REAL 1* reviews that they would just try and coerce me into paying for the whole holiday myself I simply stated “ok, as I am not being supplied the holiday, when can I expect to be refunded?” GHOST. The correspondences go cold and should you attempt to call them to resolve this, prepare to be shouted at by unprofessional women. Saved all correspondences and getting the refund through my bank. As both Wowcher and Prime are utterly HOPELESS for getting refunds through. Wowcher will simply say because the voucher was redeemed they can’t refund it because they need refund confirmation from PH and PH will just ghost you or try to trick and coax you into spending money on them - which I guarantee they will just scam again!!!
Do not do it under any circumstances.
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Amazing Experiences and Tailor Made Holidays. We Do Multi Center Holiday and Long Haul Holidays only North and South America.
