Since I registered, I haven't been able to make a deposit. It keeps showing "error prepaid card limit exceeded". I don't even have a prepaid card! The support team keeps insisting that I've exceeded a £2k card limit and need to verify by uploading proof of payment, yet I haven't deposited anything. This issue also occurs on associated platforms. Additionally, when I try to upload my card details, it says I'm up to date and doesn't allow document uploads. I've been going in circles for months; it's clear I don’t matter as a customer.
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