Review Time
The registration process, along with deposits and withdrawals, is smooth and immediate, though it's important to note that the minimum withdrawal is set at 20. Recently, there haven't been many slot offers available for me, but everything else functions well. Instead of daily freebies, the platform features an account leveling system that provides rewards at various levels. While I'm familiar with this system, I'm not at an advanced level yet to comment on specific rewards, but I remain optimistic.
I want to express my gratitude to this casino. After a live game malfunction during a bonus round, I thought I wouldn't receive anything, but two days later, I received an email informing me that they had conducted an investigation without my prompting and found that I was owed 1100. This casino site is truly exceptional; I would recommend it over the well-known ones any day. Total respect, 100% respect.
I've been with this casino for some time and appreciate the low monthly deposit limit of £100 that they set for me. It's a responsible platform that's easy to navigate, and the live games are fantastic. I had two significant wins tonight, each of £1000. One is pending, and I understand I can't withdraw the second until the first is processed, which seems fair. I'm hopeful for a smooth payout, especially with the holidays coming up. Thank you! I'll update my review once I receive my payment, and if it's prompt, I might add that fifth star! 🌟
Since signing up, I have been unable to make a deposit, as it consistently shows "error prepaid card limit exceeded." Firstly, I do not possess a prepaid card. When I contacted support, they insisted that I exceeded my card limit of £2k without verifying and that I need to upload the front and back of my card. However, I haven't made any deposits on your platform, nor on your associated sites, and I certainly haven't approached that limit, especially with a new card that isn't even registered with you. Secondly, when I attempt to upload proof of my card details in the account section, it states, "You are all up to date, we don’t need any details from you right now," and there is no option to upload any documents. I feel like I'm just going in circles for months whenever I try to use your platforms, so I might as well move on, as it seems you don’t value your customers.
Since I registered, I haven't been able to make a deposit. It keeps showing "error prepaid card limit exceeded". I don't even have a prepaid card! The support team keeps insisting that I've exceeded a £2k card limit and need to verify by uploading proof of payment, yet I haven't deposited anything. This issue also occurs on associated platforms. Additionally, when I try to upload my card details, it says I'm up to date and doesn't allow document uploads. I've been going in circles for months; it's clear I don’t matter as a customer.
This is the worst betting app I've ever used. I'm struggling to withdraw my funds and have provided ID verification, yet my account has been limited to a £20 withdrawal. I signed up less than 10 minutes ago and regret it. You were quick to take my money, but now I can't get it back. If this isn't resolved in 24 hours, I will consider legal action as this feels fraudulent.
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