The company lied about the readiness of the seller to complete. Here I am fourth months later still waiting for the cladding report which is ESSENTIAL for all 6+ stories buildings. I was told all the documents were ready when I initiated the process of purchasing the property. They pretend to help when all they do is say “We’re doing more than we should” and “this is not our job”. They don’t respond for days, gave me 30 deadlines for completion so far which they haven’t been able to keep, and then lie about being unable to give me back my reservation fee. They are not allowed to sell a property in that building without the cladding report and all they are doing is hold buyers like me unlawfully and tell me I cannot get my deposit back.
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Prime London are a Central London Estate, Letting and Asset Management agency, where an ethical and professional service is paramount. We handle over 800 transactions annually, and manage over £1bn of assets in Central London.
With our global reach and partnerships, we deal with some of the finest properties in the world, and our dedicated team understand fully the bespoke service required to meet the needs of our clients, purchasers and tenants.
Prime London own and operate from our offices both at 21 Grosvenor Gardens in Belgravia, and at Palace View, adjacent to Lambeth Bridge.See more