primelondonresidential.com

3.8
3.8 Based on 38 reviews

Prime London are a Central London Estate, Letting and Asset Management agency, where an ethical and professional service is paramount. We handle over 800 transactions annually, and manage over £1bn of assets in Central London. With our global reach and p...

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Average Rating

3.8

/
5

38 Reviews

5 Star
72%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
28%

All Reviews

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Review Time

Milo Powell
Excellent service during a complex transaction

Outstanding firm - just finalized a challenging transaction in the area, and the guidance from the team was essential. They effectively pointed out mistakes made by my own representative, which were subsequently recognized.

5
Date of experience: Dec 18, 2025
Darlene Foster
Strong recommendation

The service has successfully managed my apartment rental for the past decade. I have never encountered any issues and wholeheartedly recommend their services.

5
Date of experience: Dec 18, 2025
BoSsOsCaR
Outstanding oversight

An excellent firm - just wrapped up a challenging transaction in Westminster, and the guidance from the team was crucial. They even pointed out mistakes made by my own legal representative, which were later acknowledged.

5
Date of experience: Dec 17, 2025
Nadia Scott
Highly professional management

The management team handled a difficult interaction with the buyer's solicitor exceptionally well. Without the expertise and support provided, I doubt we would have successfully completed the process.

5
Date of experience: Dec 09, 2025
Exceptional professionalism

I was very impressed with the professionalism and responsiveness of the representative. All my inquiries were handled efficiently and with great care.

5
Date of experience: Oct 20, 2025
1234_creeper_456
Serious legal concerns

I encountered illegal selling listings without the necessary consent from registered owners. It's crucial to verify land registry records before engaging. There are serious allegations of money laundering associated with this branch, and their responses suggest an attempt to mislead.

1
Date of experience: Feb 20, 2025
Lester Carter
Fraudulent practices!

The agency mishandled the council tax payments during my tenancy, and now I'm facing charges for unpaid taxes. I am seeking legal counsel regarding this fraudulent behavior.

1
Date of experience: Feb 11, 2025
Kira Patterson
Caution for landlords

I strongly advise all landlords to steer clear of this agency. My experience was marked by dishonesty and incompetence. They overlooked significant issues during inspections, misrepresented property conditions, and failed to inform me that tenants had left. Their negligence resulted in substantial financial losses and legal action. Despite charging for their services, they now deny responsibility. I had to correct numerous errors in their documents myself, and even after a ruling in my favor, they downplayed the situation. Their responses show a lack of professionalism and accountability.

1
Date of experience: Dec 25, 2024
Denzel Kelly
Disappointing sales experience

My experience with the sales team was quite unsatisfactory. Communication was often inconsistent, details were frequently incorrect, and follow-ups were either delayed or ignored.

1
Date of experience: Dec 07, 2024
Whitney Brooks
Flawless service from the agent

The agent provided an exceptionally smooth experience during the purchase. Communication was clear and timely, making the transaction stress-free.

5
Date of experience: Oct 02, 2024

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Business Details

  • Prime London are a Central London Estate, Letting and Asset Management agency, where an ethical and professional service is paramount. We handle over 800 transactions annually, and manage over £1bn of assets in Central London.

    With our global reach and partnerships, we deal with some of the finest properties in the world, and our dedicated team understand fully the bespoke service required to meet the needs of our clients, purchasers and tenants.

    Prime London own and operate from our offices both at 21 Grosvenor Gardens in Belgravia, and at Palace View, adjacent to Lambeth Bridge.See more

  • email Office@PrimeLondonResidential.com
  • call 02079286663
  • language https://www.PrimeLondonResidential.com

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