primepaint.co.uk

2.9
2.9 Based on 36 reviews

...

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iEsCaPeZz
Genuine, but needs improvement

This is a legitimate company and you do indeed receive your F&B paint with 20% off. However, it didn't feel like this for the three weeks that I waited for delivery for these reasons:-- You don't receive a confirmation email with your order (only a text message).- There are no order updates along the way so once the '10 working day' delivery timeline had passed, I had started to worry.- It was tricky to contact anyone at the company. No one responded to my query through the contact form. I eventually found an email (which it won't let me add here, it started with 'hello at ...') and got a response there.For these reasons, I'd potentially use them again but I would place the order on a credit card for peace of mind (ie to feel protected in case of non-receipt).

3
Date of experience: Jul 05, 2024

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