Prime PM have a plaster for every sore. Whether it's arguing they need 18 months to repay a budget surplus because "we have to wait for the accounts" (doesn't stop them raising money), not paying contractors because "they haven't submitted a public liability certificate", insisting you need a CAPEX report after you've told them you don't need a CAPEX report... Whatever the problem Prime are there to make it more difficult with Olympic levels if passive aggression. Ask them to do something simple like bid a new gardener and they come back with an inflated quote including all kinds of services you didn't ask for. Complain about their behaviour and you're being "rude and unprofessional" - am I on wages now? Ask them to write a letter to your neighbour asking them politely not to trespass "oh that's way beyond our contract scope*. Come back with more than one quote per bid... In your dreams. If you want to spend your life continually restating your instructions because they go off and do their own thing which isn't what you asked for then this is the company for you
Claim your business profile now and gain access to all features and respond to customer reviews.
Established in 2012 and privately owned, we manage over 600 residential and mixed-use buildings across central London and the Home Counties. With offices in Bromley and Hertfordshire, we are proud to offer a personal and accessible service to all our clients.
What sets us apart from other managing agents is our focus on leaseholder-driven companies. We don’t just manage properties, we work closely with our clients, going the extra mile to deliver a service that is professional, transparent, and tailored to their needs.See more