Our printer stopped working because (we think) of low ink. We installed new tanks but the printer said tanks were empty so it wouldnt print even though they were full. We were start printing labels for a baby shower and a wedding and didnt have time to send it in, or so we thought. The tech team reached out to us and offered to ship a rebuilt one if we sent our in. Within 48 hours we were printing again like nothing ever happened. This company has the best customer service and products we are so grateful for them
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