My experience with the agency has been very disappointing. Communication from the team was consistently lacking. During the check-out process, the agency did not fulfill their contractual obligations. I ended up having to create a simple comparison report myself, even though all necessary information had been provided. Additionally, incorrect details were submitted to the relevant scheme, leading to financial losses exceeding £1,000. The property was misclassified as a one-bedroom instead of a two-bedroom home, raising further concerns. Based on my experience, I would not recommend this agency.
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