primroseschools.com

2.3
2.3 Based on 18 reviews

Offers child care and preschool programs for children 6 weeks to 5 years old, with an after-school Explorers Club program for children up to 12 years old....

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Maude M.
Disheartening Experience

After four years at this institution, I am profoundly disappointed with how my child and our family were treated by the staff and management. We decided to withdraw due to a consistent pattern of unprofessional behavior and a clear inability to support a young child appropriately. My child's teacher consistently gave me positive feedback, but I later discovered she was labeling my 5-year-old as a 'bad influence' to other parents. This kind of negative talk about a child is unprofessional and unacceptable. The owner’s behavior in the final weeks was particularly concerning, as I received constant calls during work demanding that I pick up my son due to 'emergencies' stemming from tantrums. These interruptions impacted my job performance, and there was no understanding shown. Tantrums are typical at this age, yet the staff seemed unable or unwilling to manage them. Despite paying high tuition for two children, I felt as though my child was more of an inconvenience than a student deserving care. Additionally, naps were eliminated for the children, which contributed to overstimulation. My son was frequently placed in rooms with older children, leading to him picking up inappropriate language. Instead of addressing the environment, blame was placed on him. My son was removed from the classroom due to tantrums, and the final incident raised serious concerns about staff preparedness. There were also significant safety issues; my son required medical attention after an incident involving a small bead. I also faced issues with staff hiding his water bottle and providing tap water without consent. Over time, it became clear that this daycare expected children to be compliant rather than supported as individuals. The school has changed for the worse, and I cannot recommend it to any family. Save yourself the trouble and look for a better option.

1
Date of experience: Dec 09, 2025

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Business Details

  • Offers child care and preschool programs for children 6 weeks to 5 years old, with an after-school Explorers Club program for children up to 12 years old.

  • language https://primroseschools.com

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