We have been with this institution for nearly two years without previous issues. We always paid on time and trusted the staff with our son's care. Unfortunately, that trust was shattered due to how they handled repeated biting incidents. Despite knowing who was responsible, no meaningful changes were made. After our son returned from illness with a visible bite mark, the child who bit him remained in class without consequences. We received vague incident reports, and when we requested our son not be seated near the other child, we were told it would be handled, but it wasn't. Frustratingly, the proposed solution was to move our son instead. We have since explored other childcare centers with better safety practices and communication. Parents deserve transparency and protection for their children, which we did not receive.
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Offers child care and preschool programs for children 6 weeks to 5 years old, with an after-school Explorers Club program for children up to 12 years old.
