I had an extremely unsatisfactory onboarding experience due to significant delays. Despite numerous follow-ups, there was no feedback from the support team for long stretches. The onboarding process dragged on for almost three months, with requirements changing repeatedly instead of being confirmed upfront. I paid for a background check as part of the onboarding, yet progress stalled and I was left chasing for updates, often with no response — it felt like being ignored. Even after a referee was provided for a criminal record reference, no reference request was sent, and as of today there is still no resolution. Overall, the process lacked coordination, transparency, and accountability. Clear communication and confirming requirements initially could have avoided months of unnecessary delay.
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We Connect Schools With Educators
Principal was founded to try and bring change to the education recruitment industry. Combining a unique blend of human expertise and the latest recruitment technology, we are set to provide the best value experience for both schools and supply staff.
