Review Time
I faced a very frustrating onboarding process due to significant delays. Despite multiple follow-ups, there was a lack of feedback from the support team for extended periods. The onboarding stretched over nearly three months, with constantly changing requirements instead of being clearly defined from the start. I paid for a background check as part of the onboarding, yet progress halted, leaving me frequently seeking updates with little response — it felt like being overlooked. Even after providing a referee for a criminal record reference, no request was sent, and currently, there is still no resolution. Overall, the process was characterized by poor coordination, transparency, and accountability. Clear communication and establishing requirements upfront could have prevented months of unnecessary delays.
I had an extremely unsatisfactory onboarding experience due to significant delays. Despite numerous follow-ups, there was no feedback from the support team for long stretches. The onboarding process dragged on for almost three months, with requirements changing repeatedly instead of being confirmed upfront. I paid for a background check as part of the onboarding, yet progress stalled and I was left chasing for updates, often with no response — it felt like being ignored. Even after a referee was provided for a criminal record reference, no reference request was sent, and as of today there is still no resolution. Overall, the process lacked coordination, transparency, and accountability. Clear communication and confirming requirements initially could have avoided months of unnecessary delay.
I appreciate how the agency was proactive as soon as my application was approved. Unlike other agencies that leave you hanging, this one was eager to help me find work. Many thanks to my consultant, who kept in constant communication and was always keen to assist, even apologizing when he faced challenges.
I had the pleasure of working with a consultant during my job search. He was a true professional and secured me an interview within two days. He was incredibly responsive and kept me informed throughout the process. I would highly recommend him to anyone looking for new opportunities.
This agency has been a wonderful place to work. My consultant has been outstanding in communication and kept me updated. As soon as I was cleared, she provided me with work the next day. Thank you for being amazing; I will definitely recommend this agency to my friends and family.
I am new to the agency and my first contact was a consultant who has been incredibly professional and efficient in helping me find work. I was impressed by her commitment to aligning with my job preferences. She has made my journey with the agency so easy that I don’t feel like a newcomer.
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We Connect Schools With Educators
Principal was founded to try and bring change to the education recruitment industry. Combining a unique blend of human expertise and the latest recruitment technology, we are set to provide the best value experience for both schools and supply staff.
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