I faced a very frustrating onboarding process due to significant delays. Despite multiple follow-ups, there was a lack of feedback from the support team for extended periods. The onboarding stretched over nearly three months, with constantly changing requirements instead of being clearly defined from the start. I paid for a background check as part of the onboarding, yet progress halted, leaving me frequently seeking updates with little response — it felt like being overlooked. Even after providing a referee for a criminal record reference, no request was sent, and currently, there is still no resolution. Overall, the process was characterized by poor coordination, transparency, and accountability. Clear communication and establishing requirements upfront could have prevented months of unnecessary delays.
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We Connect Schools With Educators
Principal was founded to try and bring change to the education recruitment industry. Combining a unique blend of human expertise and the latest recruitment technology, we are set to provide the best value experience for both schools and supply staff.