An extremely frustrating banking experience. I deposited money monthly but could never access it. I contacted customer support, received a reset code by mail, and yet my security answers were repeatedly rejected online. When I called to address my account issues, the representative simply suggested closing my account. Zero customer service skills from an institution that clearly doesn't know how to manage clients' funds.
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A mutual building society of 500000 members. Helping members with savings and mortgages for over 150 years.
