I have had an horrendous experience with the Bridgend branch. the branch manager Julie,has a serious attitude problem, is extremely rude and patronising. I sold my home and bought a renovation project of a chapel.Julie the branch manager did NOT believe me. My solicitor transferred a large amount of funds from my sale into my account with Bridgend principality,to be used for the renovation of the chapel. I called in On Sat 30th Sept to put notice for £20.000 cash and it was fine.I called in On momday 2nd Sept,and had a bad experience with Julie she did not want to give me my money,I called in with my daughter on the tues 3rd Sept,and we had a heated conversation as she would not release my funds, she was very obnoxious and rude, and told me to close my account and she would give me a cheque.On Wed !morning I called in again , still no money. I closed my account. I am inthe process of filing an official complaint against Julie , and seeking compensation.My daughter witnessed the whole fiasco and is making a statement. AVOID BRIDGEND PRINCIPALIITY. I am hoping that there is a camera that filmed this . She will be in trouble. Do not trust this person,she has a hidden agenda.
Claim your business profile now and gain access to all features and respond to customer reviews.
A mutual building society of 500000 members. Helping members with savings and mortgages for over 150 years.
