I ordered five banners—three mesh and two vinyl. While the mesh ones were acceptable, the vinyl banners were not as ordered; they arrived without hemming or eyelets. When I raised a complaint, I was absurdly advised to source eyelets myself and provided a video link for installation. The banners were not fit for purpose, and my request for replacements was met with unreasonable conditions. After much back and forth, they promised new banners before the event, but they still arrived incorrect. I am now pursuing a chargeback with my bank due to their lack of resolution.
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