I ordered a blanket, it arrived over a week late. Faulty and nothing like a blanket, more tapestry material. I raised a refund 3rd Jan and they got back 20 days later stating they were raising it with the 3rd party people and will get an refund or exchange. Haven't heard anything since and ignores all my emails. Severely disappointed and highly doubt I'll get my money back. Shocking customer service will never ever use again
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