I placed an order using the fastest delivery service I could find on their site (royal mail first) for a job I need to arrive 1 week later. Ample time you might think.4 days later I receive a call saying "oh did you realise some bits were blank" - they had done nothing for 4 days, and were now confirming a detail of which I was very much aware. I asked "is there any amount of money that will make you post this today" they said no, they still needed to send to the printers and it would be still days away.The man seemed almost glad to have the opportunity to point out to me that in the small print of their site they do make it clear they have a terrible turnaround time.Other bizarre details are the guy didn't seem at all apologetic it took him 4 days to get back to me with this query, and took a tone as if I was mad to even think it.I have since gone to a local printer who are going to do it same day.
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