Previously, I had no issues placing orders with the service, but that changed last month. I made an order expecting it to arrive within the estimated timeframe, even allowing an extra week. Unfortunately, only a portion of my order arrived on time. There was a 10-day gap between ordering and dispatch. Additionally, part of my order was sent through the US, despite there being a fulfillment center nearby. When I contacted the support team, there was a complete lack of accountability. They claimed the delay was typical, attributing it to a postal strike, which was not the case. My last email was sent six days ago without any reply. This mishap has cost my small business over $1500 during the peak season.
Claim your business profile now and gain access to all features and respond to customer reviews.
We’re Printful, an on-demand printing and fulfillment company that helps people turn their ideas into brands and products. We fulfill and ship custom clothing, accessories, home & living items, or any of the 340+ products available in our catalog for online businesses and people worldwide.
Selling custom products is one of the fastest ways to build a new revenue stream, and with Printful, you can do it with no upfront or hidden costs. We’ll make, pack, and ship the products for you, on demand. This means you only pay when an order comes in.
Printful integrates with top ecommerce platforms, online marketplaces, and custom websites or apps. Get the service and support you need under one roof. Access a global network of 15 in-house facilities, top-rated customer service, rapid status updates, and consistent quality control.
Customers will see nothing but your branding on their products, packaging, or order tracking page. Add your own touch to the entire customer journey to build recognition and foster a stronger community of fans.
It’s time for you to take full control of your ideas, time, and finances—start or expand your existing online business with Printful!See more