I’ve used this site for many years and have always been a happy customer. Unfortunately, my recent experience was very disappointing.
Last week I had a major issue with a custom-designed hoodie. The product my customers received looked nothing like the mockup shown during ordering. When I contacted Printful support, the response was slow and not very helpful.
After finally reaching someone, I was told that the mockups are only “illustrative” and that the result was considered “as expected.” In my opinion this is quite misleading, because the mockup suggested a completely different result. Unfortunately, this meant there was nothing I could do to fix the prints or resolve the issue for my customers.
Up until now I’ve had good experiences, but this situation was handled poorly.
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We’re Printful, an on-demand printing and fulfillment company that helps people turn their ideas into brands and products. We fulfill and ship custom clothing, accessories, home & living items, or any of the 340+ products available in our catalog for online businesses and people worldwide.
Selling custom products is one of the fastest ways to build a new revenue stream, and with Printful, you can do it with no upfront or hidden costs. We’ll make, pack, and ship the products for you, on demand. This means you only pay when an order comes in.
Printful integrates with top ecommerce platforms, online marketplaces, and custom websites or apps. Get the service and support you need under one roof. Access a global network of 15 in-house facilities, top-rated customer service, rapid status updates, and consistent quality control.
Customers will see nothing but your branding on their products, packaging, or order tracking page. Add your own touch to the entire customer journey to build recognition and foster a stronger community of fans.
It’s time for you to take full control of your ideas, time, and finances—start or expand your existing online business with Printful!See more
