The positives - they took the time to understand my needs for printed shirts and hoodies for my cafe. I provided a black logo but requested it in white, which they accommodated. They sent me a preview for approval. The pricing and quality were very competitive. The negatives - it took over a week to print and ship. My follow-up emails went to spam, so I only got a response after calling the owner. They need to enhance their delivery and post-order communication.
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