ordered hoodies from this company and have still not received them well past the expected delivery timeframe.
Lack of responses after several emails, instead of providing a tracking number or proof of dispatch, I’ve only been given vague updates and excuses about “stock issues at the warehouse.” I was told to expect delivery within 7 business days, but there is still no confirmation the order has even been sent.
Offering free items to make up for the delay doesn’t fix the core issue — I paid for products that haven’t been delivered.
At this point, I’ve had to request a full refund as I’m no longer confident the order will arrive.
Very disappointing experience. I would not recommend ordering unless you’re prepared for long delays and lack of transparency.
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