I placed an order for business cards with the company and chose the expedited delivery option, paying extra because I needed the cards for an important event on the 26th. However, the cards have not arrived yet, and I've only received a feedback email instead of the actual delivery. This is not just a simple delay; it represents a clear failure to fulfill a paid delivery commitment. The cards were crucial for my event, and that purpose has been compromised. Therefore, I am requesting a full refund of the additional shipping fees. Not honoring a promised service greatly undermines customer trust, and I feel the company has not acted responsibly in this situation. I kindly ask for a prompt review and confirmation of the refund. Thank you.
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Professional Online Printing Company for quality and affordable Online Printing services. Best prices and 1-Day turnarounds. Business cards, brochures, postcards, posters and catalogs available online. Get instant prices and free samples.
