Ordered some face masks for my brothers stag on the 14th July. Now the 27th July and no sight of them. They blame Royal Mail for losing them. I have an Ecom business sending 40,000 letters and parcels with Royal Mail each year. They don’t seem to lose any of mine..! I asked for a refund as we leave today, charlotte said no because of their 10 working day policy about deliveries. I am no longer in need of these item. The least they could do after letting me down is to refund me. Poor service. Poor way to treat customers. Do better guys!
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Printster is a leading personalised gifts retailer in the UK. We offer high quality printed mugs, masks, socks and more.
