Shocking customer service - avoid at all costs!!! I ordered a “best dads get promoted to grandad” mug for Father’s Day, whilst expecting his first grand-baby. I requested the customisation to be left blank, to which this company have turned into some kind of joke and printed “Please leave blank” onto the mug. What should be the happiest time in our lives has been turned into a joke by this company. When I spoke to Rob and asked for the details of the complaints team I was told that he would not be able to provide me with the details, and that I can’t take my complaint any further. Absolutely disgusting. Don’t spend a penny on them.
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Printster is a leading personalised gifts retailer in the UK. We offer high quality printed mugs, masks, socks and more.
