Our order unfortunately arrived wrong, the faces on the face masks were stretched out and unidentifiable. However, I called customer service and the lovely Pheobe picked up. I think its extremely rare nowadays to receive impeccable customer service, in fact I think its rare to receive even remotely decent service but Pheobe provided impeccable. The situation was sorted within minutes... I received a tracking number for the new ones to be sent out in time for our fast approaching deadline. She had a great phone voice, great email etiquette and I am very thankful for her as she saved me for our company event and kept me calm throughout the whole palaver. Thanks Pheobe
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Printster is a leading personalised gifts retailer in the UK. We offer high quality printed mugs, masks, socks and more.
