I ordered my item a week before the event on a saturday which gave them plenty of time for the item , when the items arrived my coaster was missing and the message in the letter was for a totaly different family (not auto generated as it was too personal) .
The pictures on the mug where not edited to how i had saved them and peoples heads was missing and the finish on them was very poor quality like it had been put though a washing machine 100 times and faded (took onna samsung s23 ultra sooo good pic quality) .
I reached out to the company via email as no contact details and no reply so i sent another email voicing my concerns and nothing still .
I would avoid using them and find a better company that doesnt charge that much for a poor service .
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Printster is a leading personalised gifts retailer in the UK. We offer high quality printed mugs, masks, socks and more.
