Older and Wiser
3mo
Verified
I’m not sure if they have deliberately set out to be a scam or if it’s just towering incompetence when it comes to customer service and actually delivering on their supposed value proposition- I guess in the end it amounts to to the same thing - take your money, deliver nothing that is promised, make every approach to a lounge an exercise in stress and embarrassment- and then make it impossible to contact /seek redress after the in notable shambles through straight out ignoring you or endless corporate double speak obfuscation. There is effectively no difference between paying to be ripped off by PP vs rocking up to pay to enter lounges without PP and hoping for the best, Given that that they essentially amount to the same thing as you’ll often you’ll be refused entry anyway this makes the decision not to waste your money on this worthless service a no brainer.
The reality is that this ‘service’ is only for desperate wannabes who don’t qualify for airline miles lounge access - e.g., you immediately identify yourself as a loser.
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