I ordered from Priority Tire specifically because their website advertised “fast and free” shipping with an estimated delivery of up to 4 days for my ZIP code.
The order was split into two shipments. Both arrived well outside the original 4-day window.
Customer service was extremely difficult to reach. I made multiple attempts via phone (including callback requests that were never returned), chat, and email. When I did receive responses, they were often generic and did not address my concerns.
I was also told on the phone that a refund request would be submitted due to the delays and overall experience, but I never received any follow-up and was later told nothing could be done.
Overall, the product was delivered, but the shipping timeline and customer service experience did not match what was advertised. I would not order again based on this experience.
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At Priority Tire, we guarantee you'll find the top name tire brands at the cheapest prices! You can save $100's compared to other tire sellers. Check out our prices on top brands including Firestone, Goodyear, BFGoodrich, Bridgestone, Toyo, Continental, and others. Replacing your tires has never been more affordable. Plus you get FREE Shipping on all orders! Your satisfaction is our #1 priority here at Priority Tire!See more