AVOID THIS SERVICE - THEY SELL COUNTERFEIT PRODUCTS This is my final notice. The two sets of wireless earbuds you sold me are fake. I took them to a certified technician, who confirmed several clear signs that they are indeed poor imitations, including the following: 1. Poor lid construction with a loose and inferior fit
2. Extremely low sound quality
3. Serial numbers on the packaging are applied with stickers; genuine products have laser-printed serial numbers.
4. The serial number on your packaging has already been reported at multiple locations by other concerned customers checking authenticity
5. Most concerning, I ordered two sets, delivered in the same package, and both boxes have the EXACT SAME SERIAL NUMBERS, which proves they are not authentic - genuine serial numbers are unique to each device. Due to this, I have already had to purchase two genuine replacements directly from the manufacturer, receipt attached, redacted. Shame on you as a business. Selling this subpar merchandise while advertising it as genuine is unacceptable, especially when families are purchasing gifts for the holidays. Passing off cheap counterfeit items as authentic is completely intolerable and indefensible. This is my final communication before escalating the matter to the appropriate authorities.
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Pristine Gadgetz - Online stands as the premier electronic gadgets retailer in the United Kingdom. Our offerings encompass a wide array of products, including mobile accessories, refurbished gadgetz, Lighting and various household items.
