The London service has been out for more than a week. This means no UK TV service (Channel 4, ITV etc). BBC hasn't been working for most of this year because they actively block the IPs. Customer service promise updates but there are never any updates - they leave customers to keep trying when they know it's not going to be fixed. If you ask for compensation they promise VPN credit when the problem is fixed, but that never comes either. For VPNs in other countries it seems to work, but if you want UK TV - don't choose Private VPN.
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