How can the company improve? Communication would be a fundamental start. Communication was non-existent. My car was delivered late by nearly a week and my delivery date got changed 3 times- that’s 3 days where I took time off work to wait for a delivery that didn’t come or, on the last day, was late by 3 hours. So the initial 4 hour wait for delivery became a wasted full day waiting for delivery. And again, there was NO communication about delivery changes. So, if you want a car that was new but then spent 2 weeks in a depot near your home (that you aren’t allowed to access) and then wait in for 3 days waiting for delivery, then go ahead and take your chances in this company. But I would I would never recommend them!
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