After reporting an issue, their engineers instructed me to cut tubes and dismantle parts of the machine because they couldn’t diagnose the problem. After following their directions, the printer became completely inoperable. Now I’m expected to pay hundreds of dollars in shipping to send it back for repairs and pay again to have it returned.There was no solution, no accountability, and no support once their troubleshooting failed. For an expensive machine, this level of after-sale service is unacceptable. I would strongly caution anyone considering purchasing from Procolored.
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Welcome to Procolored. Trust in our printers which are tailored for lightweight print-on-demand tasks. Start your business with us to personalize products with colorful design and high-quality prints. Procolored keeps pursuing user-friendly experience and reliable technology to sparkle your joyful journey of producing attractive items.
