procook.co.uk

4.5
4.5 Based on 21 reviews

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emp...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Michael Gwilliam
Bought one of the new cast iron casserole dishes. Looks great but followed the cooking instructions

Bought one of the new cast iron casserole dishes. Looks great but followed the cooking instructions to add oil and spices. Cooked a simple vegetation meal. All good until cleaning. Left to soak after cooling, no joy. Used silicone cloth still no joy. Probably the worst non stick pan we have ever bought. Left to soak overnight. Still got black stuck on areas. Called the helpline to be told that as it's used nothing they can do. I'm not sure what you are supposed to do, maybe just keep it to look nice. Luckily paid by card so the card provider are cancelling payment. Really disappointing as looks great.

1
Date of experience: Feb 18, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

  • email care@procook.co.uk
  • call 03301001010
  • language https://www.procook.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More