I was compelled to use this service by the institution for remote exams, with no alternatives provided, despite high security concerns raised by cybersecurity authorities. Issues encountered include:
• Full remote control of my personal device through a remote access tool, allowing complete access to my mouse, keyboard, and files.
• Unauthorized access persisted for 14 days after the exam, as noted in the breach log.
• Inaccurate geolocation data recorded, with repeated wrong city and postcode.
• Identical biometric photos and videos used across multiple exams, which is physically impossible given the same timestamps.
• Incomplete response to my request for logs, missing 14 days of records and withholding recordings.
• Continuous monitoring.
This is not a secure or fair method of proctoring; it constitutes invasive surveillance that infringes on important privacy and data protection rights. I have documentation to support my claims. I strongly advise against any exam that requires such privacy and security compromises.
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