I ordered 2 pairs of football boots for £300. Instead, I received a parcel containing someone else's items. My boots were nowhere to be found. I contacted the support team, and two days later, they instructed me to return the incorrect items, stating that if they were satisfied upon inspection, I might get a refund. However, I never received my order, and there was nothing wrong with what I received. Returning what was sent to me would only result in a refund for someone else's order, not mine!
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