I strongly advise against ordering from Pro:Direct Sport if you live outside the UK. My experience has been extremely disappointing.
I ordered a pair of boots with an expected delivery date, but they arrived in Hong Kong two days late via FedEx (WAREHOUSE). The tracking claimed a delivery attempt was made in the morning mid night where ever one is sleeping, yet there was no proof and no proper notification to compromise re attempt of delivery. Since then, my parcel has been stuck at the Hong Kong Post facility for nearly two weeks with no resolution. To make matter worst, if you call FEDEX FIC they can only say logistic can be contacted by shipper but after reaching the cs of pro direct, they told me they would only open an investigation if the delivery still hadn’t been completed after 40 days. Waiting that long for action is unacceptable. This is not the level of service I expect when paying for international shipping and buying from a reputable brand overseas in UK !
Save yourself the frustration—buy from your local store instead.
Claim your business profile now and gain access to all features and respond to customer reviews.
