prodrainage.co.uk

4.7
4.7 Based on 141 reviews

We are a family run plumbing and drainage company which offer a wide range of services from unblocking drains, CCTV drain surveys, repairs/relining, and bursts and water leaks....

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Average Rating

4.7

/
5

141 Reviews

5 Star
89%
4 Star
3%
3 Star
3%
2 Star
1%
1 Star
5%

All Reviews

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Review Time

Trent Brown
Exceptional Service for My Blocked Kitchen Sink

After receiving high praise about a local service, I reached out to them regarding my severely blocked kitchen sink. To my surprise, their technician arrived at my home in just thirty minutes, even on a Sunday. The problem turned out to be more complicated than expected, due to poorly installed pipes. The technician managed the issue expertly, offering clear explanations throughout the work. I also valued their transparent pricing model, which is structured around half-hour increments instead of a call-out fee plus extra charges. If possible, I would give them more than five stars.

5
Date of experience: Nov 30, 2025
Tazewell
Received outstanding recommendations...

After hearing outstanding recommendations about the service in Bournemouth, I decided to reach out for help with my severely blocked kitchen sink. Amazingly, their engineer arrived at my door in just thirty minutes, even on a Sunday. The problem turned out to be more complicated than expected, due to poorly installed pipes. The engineer managed the situation expertly, providing clear explanations throughout. I appreciated their transparent pricing, which is based on half-hour increments instead of a call-out fee plus extra charges. If possible, I would rate them higher than five stars.

5
Date of experience: Nov 29, 2025
Winter Adams
Incredible Service

Incredible service. Very prompt in responding to inquiries. My back garden was severely flooding. I contacted the service, and everyone I interacted with, whether on the phone, via email, or those performing the work, were fantastic. I was dealing with significant flooding that caused me a lot of stress. The technician came out for a site inspection very quickly, assessed my garden, and provided a quote for the investigation costs promptly, detailing all the work needed. The required work was completed in under two days, during which the technician explained the issues clearly and even resolved a major problem on-site. Truly fantastic service—thoughtful, professional, and reasonable in pricing. Thank you for everything; I highly recommend this service!

5
Date of experience: Nov 28, 2025
Audra Foster
Polite and efficient

Both the office staff and workers were polite and efficient. We faced a complicated blockage with roots invading the pipe that required relining. Everything was handled neatly and with minimal hassle. They deserve the highest praise.

5
Date of experience: Nov 17, 2025
Prompt response to my inquiry

The technician arrived within thirty minutes of my inquiry about a blocked outside drain. The representative I spoke with on the phone was very courteous and clearly explained the pricing details. The technician was incredibly efficient, polite, and got right to work without any delays. For a family-run business in the local area, they are absolutely exceptional. I will be recommending them to others.

5
Date of experience: Nov 11, 2025
Eric M.
Outstanding repair service

The service was very prompt in providing a quote for the necessary repairs. The technician carried out the work a few days later and exhibited a high level of professionalism. The repairs took two days, and the service was excellent! I would certainly recommend this service to anyone needing drain repairs.

5
Date of experience: Nov 03, 2025
Clive Brown
Confident in the service provided

From the moment the technician arrived, I felt assured he knew how to resolve our blocked drains. In my small, older property, there are at least seven separate drain covers. His assessment of the issues was accurate, and using a jet wash and camera, he cleared all obstructions, leaving the site in perfect condition. I wholeheartedly recommend this technician for similar issues.

5
Date of experience: Nov 01, 2025
Sylvester Smith
Job well executed

The two technicians worked together as a team and thoroughly explained the process of re-rounding and lining a pitch fibre sewage pipe.

5
Date of experience: Oct 28, 2025
Darwin Butler
Exceptional service

The technician came promptly to assess the situation and provided an urgent quote with clear explanations of my options once the work commenced. The job was completed within a few days, and I was immensely relieved and impressed that they could re-round and restore my pitch fibre underfloor sewage pipes, which had caused me considerable anxiety for months. I highly recommend them for this type of work. Unlike a previous company, they left no mess at all. Great job!

5
Date of experience: Oct 15, 2025
Tyson Howard
Top-notch service

This service is undoubtedly the best in the drainage industry! They are incredibly reliable, professional, and hardworking. A huge shoutout to the team members who consistently go above and beyond. I couldn’t recommend them more!

5
Date of experience: Oct 08, 2025

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