I purchased a 1 year subscription. Before my year was up I went to cancel the membership before it renewed. Turns out the ONLY way to cancel is to send and email at least 30 days!!!! before it renews. I have sent multiple emails to the supposed email to cancel and have not got a reply. My account auto renewed even though I emailed before my subscription renewed and to date I've not got a reply. There is no other way to cancel the membership or contact the company except for the emails which they don't reply to.
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