proflowers.com

2.9
2.9 Based on 913 reviews

...

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Kimberly Radmacher
Terrible. Ordered flowers as a congratulations. Picked a bouquet that could be delivered same day to

Terrible. Ordered flowers as a congratulations. Picked a bouquet that could be delivered same day to a business. Ordered in the early a.m. Waited for notification it had been delivered until about 3:45 p.m ... Business closed at 5 and recipient would be gone. Since I want notified of delivery, I called and was told some weird gobbledygook about the driver was out 2 hours ago and blah blah blah. Sounded bizarre so I called back about 15 minutes later. New agent says it won't be delivered because the florist didn't have some stems for the bouquet! WHAT?! So substitute or inform me so I could make a change!!! They were literally NOT GOING TO DELIVER the flowers and just, OH WELL. They even said, "let's see when we can next deliver this " UH NO. It was absurd. That's literally what I'm paying for and it simply wasn't going to happen and with NO NOTIFICATION. I cancelled. Not using them again. Why would I?

1
Date of experience: Feb 28, 2026

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