On August 19 2022 I purchased the Proform Pro 9000 costing $1700. Unfortunately, this machine has stopped after 1 month of use. The treadmill is stuck at the inclination 12, the motor is doing a weird noise and the screen is showing that the safety key is not connected even if it is connected. So now I cannot use the treadmill and no feedback from the customer service.I have been calling and sending email with my issue and no feedback .It is really disappointing that a company of this size doesn’t have a customer service and an item of this price has issues after a month. I strongly recommend to do not buy from this company.
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