I ABSOLUTELY DO NOT RECOMMEND THIS PROFORM TREADMILL.The service is beyond terrible, and the equipment is nothing short of pathetic. We made the unfortunate decision to purchase the Carbon T10 Treadmill from Proform, and it has been a complete nightmare.Do yourself a favor and steer clear of Proform Treadmills. Just 14 months after shelling out $1400, the treadmill's belt decided to call it quits. Of course, their so-called "limited" 12-month warranty conveniently expired just before the treadmill fell apart.And let's not even get started on their customer service. You're in for a frustrating experience that starts with a 30-minute wait just to provide your details, only to be told that you're not covered. Then, they graciously transfer you to the Canadian department, where you're forced to endure another 30 minutes of your life wasted, and guess what? Nothing gets resolved.It's the same sad story, whether you're in the US or Canada. Proform's equipment is subpar, and their customer service is a complete disaster. Save your money and your sanity, and look elsewhere for fitness equipment.
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