UPDATE:Only after being forced to throw a fit and write a review did the company send the replacement. I’m upgrading to 3 stars. They did fix the treadmill but should have done so without causing the frustration and having me question the purchase of the warranty. I love my treadmill and use it daily. Great product. Just wished they’d followed through on the customer service without causing so much friction.WOW!!! Complete trash. Proform 9000 Treadmill. Walking board splits in half. I paid for the extra warranty. They sent me the replacement parts and in the box the new board is broken in half... Now all the sudden they cant help me and i have to go through a bunch of other channels now. REALLY????
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