I purchased a Proform Studio Bike June 2023. The item was delivered damaged and unable to be used. I spoke to customer service 4 times regarding parts and service. They refused to send a replacement. I am currently waiting til September 7,2023 for a second repair on a brand New purchase. I have never got to use. It will be 3 months from purchase date til I may have a working product. I am beyond frustrated and upset with this product/ company.
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