Edit: This edit is after ProForm's response. They give the reason that there are global manufacturing and shipping delays. However, I still give a 1-star review as the machine should have been of the quality to not need a new console after only 6 months of use. In addition, the backorder on the console and the fact that they ran out of this part indicates a major issue with the original consoles on the ellipticals. Hence a 1-star review still applies as there is obviously a quality issue. ----------------Steer clear of ellipticals by ProForm. I received my ProForm elliptical (Model PFEL99521) on December 1, 2022. It worked great for 6 months and then the console short circuited and fried itself. After going round and round with the warranty department, a new console was ordered on May 1, 2023. After checking on the order status and getting a couple different stories, I am now told that the estimated ship date is not until July 28. So I had the product for 6 months before it broke and now have to wait 3 months to even get it fixed. The last excuse I told was that they got some consoles in but then they ran out. This implies there were major issues with the original consoles. Poor quality. Poor management. Poor service.
Claim your business profile now and gain access to all features and respond to customer reviews.
Shop ProForm online. ProForm is a world leader in home fitness equipment. Shop professional-grade treadmills, training cycles, and ellipticals!