Edit: This edit is after ProForm's response. They give the reason that there are global manufacturing and shipping delays. However, I still give a 1-star review as the machine should have been of the quality to not need a new console after only 6 months of use. In addition, the backorder on the console and the fact that they ran out of this part indicates a major issue with the original consoles on the ellipticals. Hence a 1-star review still applies as there is obviously a quality issue. ----------------Steer clear of ellipticals by ProForm. I received my ProForm elliptical (Model PFEL99521) on December 1, 2022. It worked great for 6 months and then the console short circuited and fried itself. After going round and round with the warranty department, a new console was ordered on May 1, 2023. After checking on the order status and getting a couple different stories, I am now told that the estimated ship date is not until July 28. So I had the product for 6 months before it broke and now have to wait 3 months to even get it fixed. The last excuse I told was that they got some consoles in but then they ran out. This implies there were major issues with the original consoles. Poor quality. Poor management. Poor service.
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